The Neco Hot Water Difference

When you first contact Neco, you’re put in touch with a mature solar hot water expert – not a teenager in a call centre. Our solar hot water Advisors will talk to you about your hot water usage, what you are looking to achieve from upgrading to solar hot water, and then provide you with an indicative quote over the phone based on a satellite image of your home.

Our Advisors are committed to helping you understand solar hot water so you can make an informed decision about the solar hot water system that is right for you. They are also committed to ensuring that you get the best possible hot water system at the best possible price. Our solar water Advisors are extremely knowledgeable when it comes to solar hot water, and can answer any questions you may have.

After we have provided you with an indicative quote for a hot water solar system over the phone, we arrange a pre-purchase site inspection by our own Master Plumber. He will visit your home or business and check that it is suitable for solar hot water, and confirm the indicative quote for solar hot water that you have received.

This free site inspection is your best protection against dodgy workmanship and hidden costs. Importantly, it gives you confidence in our ability to do the job right and within your budget. It is also an opportunity to confirm with our plumber exactly where you would like the collectors and solar hot water storage tank placed. Our plumber can also answer any questions you may have.

Because our plumber is our own employee, you can be sure that the hot water system installation you are getting is top-notch as he’s not a contractor trying to do the bare minimum to maximise profits! Our plumber has the time to get everything just right, from the angle of the evacuated tubes to covering all the pipework in lagging to ensure you don’t lose any heat through the pipes. Have a read of our customer testimonials to see how good our plumber really is!

Thinking about solar hot water energy? Want the best deal? Well, the deal gets even better when you refer a friend to Neco and they go ahead with the installation of a solar power, hot water or rainwater tank from Neco. For every friend that you refer, you'll receive a cheque for $200. To qualify, a) your friend must have signed a contract on or after the date of your signed acceptance; b) your friend must validate you as the referrer verbally to a Neco advisor or in writing; and c) you both must go ahead with the installation; if either pulls out the referral bonus is voided.

The reward will be posted to you within 60 days of the date of the last installation. Neco reserves the right to change this offer at any time. There is no limit to the number of times you can receive this reward – if you're really committed, you could end up with a free solar power, hot water or rainwater tank system!