The Neco Insulation Difference

When you first contact Neco, you’re put in touch with a mature advisor – not a teenager in a call centre. Our insulation advisors will talk to you about the basics of insulation, what you are looking to achieve, and then provide you with an indicative quote over the phone based on a satellite image of your home and what you have told us. Our advisors are committed to helping you understand insulation so you can make an informed decision about the insulation solution that is right for you. They are also committed to ensuring that you get the best possible solution at the best possible price.

After we have provided you with an indicative over the phone, we arrange a pre-purchase site inspection by our own A-Grade Electricians. He will visit your home or business and check that it is suitable, and confirm the indicative quote that you have received. He can also check that your wiring is safe to receive new or replacement insulation. This free site inspection is your best protection against dodgy workmanship and hidden costs. Importantly, it gives you confidence in our ability to do the job right and within your budget. It is also an opportunity to confirm with our electrician about any other sustainable living questions you might have, or any questions about other eco-friendly products available for saving energy.

All of our home insulation installers are experienced, and fully qualified to carry out the installation and removal of home insulation. Worker safety is of paramount importance to Neco – we don’t ask our installers to do anything that management wouldn’t be prepared to do themselves! As such, Neco has an excellent safety record, and stands behind our installations once completed. Neco guarantees an installation for the life of the home, and we are fully insured in the unlikely event of an accident. To Neco, insulation installation is a skilled trade, not just a DIY job for novices.

In light of all of the bad publicity surrounding the Government’s failed home insulation program, it’s nice to know that when you insulate with Neco, you are getting the protection of an established, secure and stable company. Neco has dedicated customer service staff to attend to any queries or issues you may have, and we will never leave you high and dry like some of our competitors. Neco’s excellent reputation within the insulation industry didn’t happen by accident.

Thinking about insulation? Want the best deal? Well, the deal gets even better when you refer a friend to Neco and they go ahead with the installation of a solar power, hot water or rainwater tank from Neco. For every friend that you refer, you'll receive a cheque for $200. To qualify, a) your friend must have signed a contract on or after the date of your signed acceptance; b) your friend must validate you as the referrer verbally to a Neco advisor or in writing; and c) you both must go ahead with the installation; if either pulls out the referral bonus is voided.

The reward will be posted to you within 60 days of the date of the last installation. Neco reserves the right to change this offer at any time. There is no limit to the number of times you can receive this reward – if you're really committed, you could end up with a free solar power, hot water or rainwater tank system!